Account Manager
Manage current client relationships and programs; generates new business, recruiting; developing and growing staff. Primary Responsibilities include: Develop and grow client relationships, assist overall communications programs for clients. Assist with knowledge gathering of several disciplines including: Lease Management, Strategic Master Planning efforts, Chargeback Analysis, Facility Budgeting, Operations, Move Management, and other Corporate Initiatives.
Administrator
Monitors SuccessFactors software. Fulfills assigned duties and direct activities such as typing or word processing documents, keeping track of subscription renewals, arranging BAATUG meetings, mailing correspondence or packages, or other miscellaneous services. Examines work flow and revises processes as necessary to improve efficiency.
CAD/CAFM
Manages advanced CAFM tools such as: DWF publication, Database querying, Database Highlights, executing repair tools, define Block Libraries, trouble shooting area measurement calculations. Clean and develop Layer and xref standards. Creates and modifies CAFM asset blocks and Polylines to BOMA and IFMA standards. Identifies and creates new toolbar functionality and connection to LISP routines; catalog these assets to the CAFM databases for reporting and data retrieval. Uses computer-aided drafting software (AutoCAD, eCenterOne drawing tool, Aperture Drawing tool, and Intergraph) to manage the following: Layouts, Layers, Blocks, Xref, plotting configuration, and drawing management and designs that meet CAFM specifications. Reviews CAFM drawings, analyzes design and retrieves information to complete drawing, layout or design. Uses detail drawing or CAFM specifications to dimension, scale or line locate.
CAFM Administrator 1
Coordinates physical changes to CAFM databases, and codes, tests, and implements physical database, applying knowledge of database management systems including Oracle, MSSQL, Sybase, MySQL, FileMaker Pro. Specializes CAFM code bases: Designs logical and physical database changes and enhancements, understands how changes affect existing database structure and functionality. Establishes physical database parameters. Specifies user access level for each data items, such as insert, replace, retrieve, or delete data. Specifies which users can access databases and what data can be accessed by user. Tests and corrects errors, and refines changes. Enters codes to create production database. Direct programmers and analysts in making changes to databases. Reviews and corrects programs. Answers user questions. Confers with coworkers to determine impact and cost of database changes on other systems. Additional background: Over 5 years of directly related experience working with relational databases in client-support environments. Manages the data integrity and development of CAFM databases and related master files. Assists with the contributions to develop and improvement of databases and master files. May be responsible for acting as a lead for 2 or more less experienced CAFM Administators, providing as-needed guidance, troubleshooting assistance and support. May contribute input for annual performance review feedback for RSC CAFM Administrators and/or client technical personnel. May supervise and train client personnel as needed.
CAFM Adiministrator 2
Manages the design and development of CAFM databases (ARCHIBUS/FM, Aperture, eCenterOne, FacilityCenter, Tririga, and FM Systems), and related master files. Oversees contributions by Systems, Operations, and Technical Support to develop and improve databases and master files. Oversees the performance, integrity, and quality of databases. Controls system capacities for existing requirements and plans for future needs. Sometimes will supervise or mentor Database Administrator 3. Additional background: 3 – 5 years of directly related experience working with relational databases in client-support enviornments. Manages the design and development of CAFM databases (ARCHIBUS/FM, Aperture, eCenterOne, FacilityCenter, Tririga, and FM Systems), and related master files. Oversees contributions by Systems, Operations, and Technical Support to develop and improve databases and master files. Oversees the performance, integrity, and quality of databases. Controls system capacities for existing requirements and plans for future needs. May supervise or mentor Database Administrator 3 and client technical personnel.
CAFM Administrator 3
Manages the data integrity and development of CAFM databases and related master files. Assist with the contributions to develop and improvement databases and master files. Provides the first line support to clients, applying industry standard knowledge of database management systems. This position reports to an Account Manager and coordinates work with technical, sales and other support team members. This position will coordinate physical changes to CAFM databases with internal, external and client resources. Based upon client needs, this may include determining, developing, testing, and implementing appropriate solutions. Additional background: 1 – 3 years of directly related experience working with relational databases. Supports the design and development of CAFM databases (ARCHIBUS/FM, Aperture, eCenterOne, FacilityCenter, Tririga, and FM Systems), and related master files under the direction of a more experienced CAFM Administrator.
Chief Information Officer
Chief Operating Officer
Chief Technology Officer
HR Manager
Managing Director
Manages and contributes to the overall performance of the firm by managing current client relationships and programs; generating new business; recruiting, developing and growing staff. Primary Responsibilities include: Develop and grow senior client relationships, develop overall communications programs for clients, manage profitability and financial aspects of accounts, hire and develop staff, generate and develop new business, Has full understanding of client business and challenges within the industry. Manage account administration duties, such as billing and activity reports. Recommend salary/bonus increases for staff. Grow and develop business. Develop and maintain effective interpersonal relationships, resolve conflict, negotiate effectively and tactfully, plan strategically and globally. In-depth understanding of financial aspects of business, motivate develop and lead others.
Manager
Office Manager
Programmer
Prepares specifications and programs of a highly technical or complex nature. Assists Systems Analysts/Programmers with application or technical problems. Senior level position requiring advanced technical knowledge in all areas of applications programming, system design, and update, storage, and retrieval methods. Strong knowledge of: Operating Systems - Windows 2003 Server, Windows XP, Windows Vista, Windows NT, Mac X, Linux, Unix; Web Servers - IIS, Apache: Java Servers - Oracle 10g, BEA Web Logic, IBM Web Sphere, Apache Tomcat. Database - Oracle, Sybase, MSSQL, MySQL; Programming languages -: C++, Visual Basic, Dot Net, LISP, Java Scripts; Web languages -: PHP, HTML, XHTML, XML, XSL, SOAP, AJAX, and other specific CAFM languages.
Sales
Sales/Marketing Manager
Senior Account Manager
Manages current client relationships and programs, generating new business, recruiting, developing and growing staff. Primary Responsibilities include: Develop and grow senior client relationships, develop overall communications programs for clients, manage profitability and financial aspects of accounts. Has Professional knowledge of several disciplines including Lease Management, Strategic Master Planning efforts, Chargeback Analysis, Facility Budgeting, Operations, Move Management, and other Corporate Initiatives.
